About Sporting Wheelies
At Sporting Wheelies we are making active goals accessible to enhance the lives of people with a disability through health and fitness, sport, active recreation and building inclusive communities, so that every Queenslander with a disability will have opportunities to live a more active and healthy life.
Making active has always been a part of Sporting Wheelies’ culture and focus. Understanding and championing the importance and benefits of physical activity, we have been inspiring and enabling people to be active for over 40 years. Our Values aid us in making positive change and ensure that we continue helping people to be active in their communities.
Active goals can take many forms. At Sporting Wheelies, we believe that all ambitions are equal and valid. We support the variety of active goals people may have, from increasing their mobility and independence, improving their health, socialising, participating recreationally, to representing their country. And, of course, we love it when our members score actual goals in their sports.
Accessible is what it looks like when inclusion is prioritised. We work towards a world of greater opportunities for people with all abilities to live life to the fullest. We have a role to play in normalising a culture that proactively considers and accommodates people with disability to participate fully in all spheres of life. We model member-focused, convenient, and user friendly service delivery ensuring that our members’ goals are accessible and achievable.
Our Vision is that every Queenslander with a disability will have opportunities to live a more active and healthy life
Our mission is to enhance the lives of people with disability through health and fitness, sport, active recreation and building inclusive communities
Sporting Wheelies and Disabled Association has its origins in the 1960s as a small sports club within the Paraplegic Welfare Association in Queensland. Sport for people with spinal cord injuries was gaining in popularity as a result of the first Paralympic Games in Rome in 1960, and the ‘Queensland Sports and Social Club for the Disabled’ played an active role in promoting disability sport and raising funds for Queensland athletes selected for national and international competitions.
In 1977, the club became a registered charity in its own right as the Paraplegic and Quadriplegic Sport Association of Queensland and by the following year, the Association had extended its programs and services to include people with physical disabilities other than spinal cord injuries, including people with vision impairment. The decision was made to change to the current name to reflect the Association’s broader mission and capitalise on the popular term ‘sporting wheelies’ to describe wheelchair athletes.
Today, we are widely recognised as a leader in the field of sport and healthy activity for people with a disability by national bodies such as Sport Australia and Paralympics Australia.
Our Board of Directors and CEO
Amanda Mather CEO
Sporting Wheelies CEO Amanda Mather has a glowing history of helping Australians. With a career in healthcare spanning over 25 years, she is passionate about creating a positive community for everybody. Amanda brings to Sporting Wheelies a background in the government, commercial and healthcare sectors. Taking on roles from public relations, marketing, and change management to planning, policy and product development, Amanda brings her experience to improving the opportunities for people with disabilities.
Meet our Board
Anna Littleboy (Chair)
As the new Chair of our organisation, Anna brings with her extensive experience, having contributed to numerous boards, advisory committees, working parties and expert panels. As CSIRO’s Research Director, Anna is an experienced leader, specialising in strategy, foresight and risk for the resource sector. Having lived experience of disability within the workplace, Anna understands the duty of care within organisations.
Sitting on numerous Boards in the disability and sporting sectors, Sandie provides extensive experience to the Board. Sandie displays strong leadership qualities, being part of multiple mentoring programs. Having experience with legal, governance and risk management, Sandie is a valuable member to the Board.
As a professional CEO/Managing Director with over 30 years’ experience successfully managing and growing a diverse range of companies in Professional Services and System Integration, Gary provides a wealth of knowledge to the Board. Gary is a founder and Managing Director of Linton Howard, Non-Executive Director/Chairman of companies in the education, IT, financial services and construction sectors, providing invaluable experience to the Board.
Focusing on financial oversight, risk, compliance and strategic issues and initiatives, Andrew has a vast array of experience working on Boards. Andrew has national and international experience in the IT, technology, professional services, financial services and resource sectors. With over 25 years’ experience at PwC, Andrew provides broad knowledge of potential issues in commercial and finance areas.
With experience in the international Asian markets, Michael provides experience sitting on multiple national and international Boards. Michael has interest in trade, tourism and financial services, however, is particularly passionate across the sporting, cultural and entertainment sectors.
For 12 years David was an elite Athlete playing in the NRL where he represented the QLD Maroons and Australia. Since retiring from sport in 2017, he has worked in the NFP space, fundraising and advocating for good mental health. He is committed to using sport to build the health and wellbeing of individuals and the community.
Elaine Jobson is a Fitness Industry veteran having spent 23 years in executive positions working for a number of the large fitness brands. Her roles have taken her all over the globe having worked in Asia, Europe, South Africa and now Australia.
She is best known for teaming up with well-known industry entrepreneurs including Mike Balfour OBE -Founder of Fitness First, Sir Richard Branson owner of Virgin Active South Africa and now Brendon Levenson founder of Jetts Fitness.
Having previously won the Deloitte Best Company to work in South Africa, Elaine is passionate about building successful companies through great cultures and growing exceptional Leaders.
Sporting Wheelies is a membership organisation. Association membership is open to everyone – people with a disability, family members, friends, supporters and volunteers. Everyone is welcome!
Join our Team
Raising the Bar
Casual positions available for our new Raising the Bar Program.
We are seeking to employ at least 25 Queenslanders living with a disability as Game Changers to create awareness and empowerment amongst the community.
Location: Various locations throughout Queensland.
For more information and a copy of the position description, please contact our new Raising the Bar, State Manager – Julia Senior on (07) 3253 3333 today.
Call Centre Manager
To be successful in this role you will be responsible for managing the outcomes of our Gold Choice Lotteries, fundraising and business development calling activities to ensure the maximum profitability of the Association.
On a day to day and regular basis you will be responsible for but not limited to:
Managing call centre fundraising activities:
- Produce a sales and marketing plan for each lottery including outbound telemarketing, direct mail, courier and web activity;
- Coordinate the production of all lottery marketing material (electronic and printed) in consultation with all relevant staff including marketing and IT support;
- Manage all fundraising outbound calling including regular giving, single giving and bequests.
- Manage inbound calling for lotteries and fundraising;
- Manage all business development outbound calling for schools sports programs;
- Complete all related accounts and reporting;
- Achieve net revenue targets for each lottery.
- Monitor and maintain staffing to meet operational needs and maximise profitability including:
- Approve weekly rosters within budget limits;
- Set, monitor and review staff performance targets;
- Motivate and support staff to meet targets through excellent customer service
- Provide training for call centre staff for lottery, fundraising and business development call activity;
- Recruit call centre staff as required (with the support of the Philanthropy and Fundraising Manager).
contactSPACE and IT
- Monitor and review the effectiveness of the contactSPACE system;
- Provide first level IT and contactSPACE support to home based callers;
- Report operational issues through IT support and contactSPACE support ticketing systems;
- Ensure contactSPACE initiatives and interfaces are updated for each calling campaign.
General and other
- Provide information and reports for lottery, fundraising and business development activities as required by management;
- Maintain professional relationships with internal and external stakeholders;
- General administration duties.
About you – Selection Criteria
To be successful in this role you will have:
Qualifications and certification
- Certificate or degree in business management or related studies
- Current criminal history screening check
- Minimum of 3 years’ experience in supervision and management of call centre staff;
- Experience in the not-for-profit sector;
- Demonstrated ability to successfully meet deadlines, manage competing priorities and complete administration tasks in an accurate and timely manner;
- Demonstrated understanding of best practice industry standards for conducting integrated outbound telemarketing campaigns for lotteries and fundraising;
- Awareness of work health and safety issues, and ability to adhere to work health and safety protocols.
Interpersonal and communication skills
- High level interpersonal skills to develop and maintain effective partnerships with a broad cross section of internal and external stakeholders;
- High level written and verbal communication skills;
- Ability to train, lead and motivate a team of call centre operators;
- Ability to respond effectively to HR matters in a confidential and professional manner.
Other skills and qualities
- Ability to work independently and also as part of a team;
- Ability to use initiative and problem solve;
- Strong skills in Microsoft Office 365 (Word and Excel), contactSPACE and with the ability to acquire knowledge of other computer software.
How to apply
If you share our vision and would like to be part of the Sporting Wheelies and Disabled Association team, please submit your resume and covering letter that addresses the selection criteria to email@example.com.
Applications will close 5pm Friday 26 February 2021, so get them in as soon as possible.
Sporting Wheelies actively supports Queensland Universities programs in research and training undergraduate students. In the past year students from 6 Universities have received valuable practical experience at Sporting Wheelies.